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DBGO Privacy Policy — How Your Information Is Kept Secure

Your personal information is a matter of trust to us. DBGOWhat data is collected on , how it is protected, and what your rights are — all clearly explained here.

Last updated: June 2026 GDPR Compliant Fully in Bengali
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Encryption Active
Core Privacy Principles

DBGO's 6 Commitments to Data Protection

We follow these six principles to protect every member's personal information

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Maximum Encryption

Every transaction and personal detail you share is protected with bank-grade AES-256 encryption. SSL certificates are always active.

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Never Sold to Third Parties

DBGO never sells or rents your personal information to advertisers or any third party.

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Collected as Needed

We only collect the information needed to provide our services — nothing more is requested or stored.

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Voluntary Consent

Your consent is obtained before any marketing communications or additional data collection. You may withdraw it at any time.

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Regular Security Audits

An independent cybersecurity firm audits DBGO's systems annually. All identified vulnerabilities are resolved immediately.

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Quick Data Deletion

You may request deletion of your data at any time. Unless required by law, this will be completed within 30 days.

Table of Contents
Security Layers
SSL/TLS Encryption
Data Masking
Firewall Protection

1What Types of Information We Collect

DBGO may collect the following types of data to deliver its services. The purpose and necessity of each data point is clearly explained:

A) Identity Information

  • Full name, date of birth, and nationality
  • National ID or passport number (for KYC verification)
  • Current address and contact details

B) Contact Information

  • Mobile number (for OTP verification and customer support)
  • Email address (for notifications and promotional messages, subject to your consent)

C) Financial Information

  • Payment method identifiers (e.g. bKash/Nagad number) — however, full PINs or passwords are never stored.
  • Transaction History (Deposit & Withdrawal Records)

D) Usage Data

  • Platform activity — pages visited and time spent
  • Device type, browser version, and operating system
  • IP address and approximate location

DBGO We never collect your full bank account details, password, or PIN. If anyone asks for this information, it is DBGOis not a representative of — please notify support immediately.

2How Information Is Collected

Data is collected from three main sources:

DirectlyRegistration & Forms
AutomaticCookies & Logs
Third PartyKYC Partner
DBGOSecure Database
  • Provided directly by you: Registration forms, profile updates, support chat, and email.
  • Automatically: From cookies and web beacons during site visits.
  • From third parties: Necessary verification information from payment processors and KYC verification services.

3Why Your Information Is Used

Collected data is used solely for the specified purposes. DBGO Your data is never used for unnecessary purposes:

  • To create, verify, and manage your account.
  • To process financial transactions securely.
  • Prevention of fraud and money laundering.
  • To provide customer support and resolve complaints.
  • To send relevant offers and promotional messages, subject to your consent.
  • To improve platform performance and enhance the user experience.
  • To comply with legal obligations and meet the requirements of regulatory authorities.

You may opt out of promotional emails or SMS at any time. This will not affect your account or access to our services.

4Data Storage & Security Practices

DBGO Technologies and measures used to keep your information secure:

  • TLS 1.3 Encryption: All data between the site and server is transmitted through encrypted channels.
  • AES-256 Storage: Sensitive data stored in the database is protected with AES-256-bit encryption.
  • Two-factor authentication: Two-Factor Authentication is mandatory for all administrative access.
  • Firewall & IDS: Active firewall and intrusion detection system at the server level.
  • Data Masking: Sensitive information is automatically masked in log files.
  • Annual Audit: Systems are audited annually by third-party cybersecurity specialists.

Data Retention Period: As required by law, certain data may be retained for up to 5 years after account closure. It is then securely deleted.

5Sharing Information with Third Parties

DBGO Your data is never shared with advertisers or unrelated third parties. Limited data may only be shared in the following cases:

  • Payment processor: Only the minimum information required to complete a transaction (such as the transaction amount).
  • KYC provider: Document information required for identity verification — transmitted through secure channels.
  • Legal Authorities: By court order or lawful request from a government authority — only the minimum necessary information.
  • Cloud infrastructure: Secure cloud partners for data storage and processing — bound by DBGO's privacy policy.

Every third party that DBGO works with is required to sign a Non-Disclosure Agreement (NDA) and comply with DBGO's data protection standards.

6Cookie Policy

DBGO We use cookies to enhance your experience on the site. Cookies are small text files stored in your browser. We use three types of cookies:

Essential Required to maintain login sessions and for security verification — these cannot be disabled.
Analytical Site usage analytics — activated only with your consent.
Functional To remember your preferences (e.g. language, theme) — optional.

Non-essential cookies can be disabled at any time through your browser settings. Please note that doing so may limit some features of the site.

7Your Rights

You have a number of important rights over your personal data. DBGO These rights are respected:

Right to Know
You can find out what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate information.
Right to Erasure
You can request that your data be deleted.
Right to Restrict Processing
You can request that the use of your data be restricted.
Right to Data Portability
You can obtain a copy of your own data.
Right to Object
You can object to specific uses of your data.

To exercise these rights support@dbgo.betEmail us at. We typically respond within 15 business days.

8Protection of Minors

DBGO's services are strictly for users aged 18 and above. We do not collect personal information from minors, and they are not permitted to use the platform.

  • Age verification is mandatory at the time of registration.
  • If there is any doubt, a national ID card or birth certificate may be requested.
  • If a user is confirmed to be underage, their account is immediately closed and all collected data is deleted.

A reminder to parents and guardians — please keep parental controls active on your devices. If you suspect a minor is using DBGO, contact us right away.

9International Data Transfers

DBGO's servers may be located in multiple countries, meaning your data may be transferred internationally. In such cases:

  • Every transfer takes place through secure, encrypted channels.
  • We ensure that the destination country has adequate data protection laws in place.
  • International transfers are carried out under contractual data protection clauses.

10Policy Updates & Contact

DBGO We reserve the right to update this privacy policy from time to time. You will be notified at your registered email address before any significant changes take effect.

Updated policies take effect from the date they are published on the site. Continued use of the service after any changes constitutes acceptance of the revised policy.

Contact: For any privacy-related questions or requests:

  • Email: support@dbgo.bet
  • Live Chat: click the chat icon at the bottom right of the site
  • Response time: typically within 4 hours

Last updated: 1 June 2026.

Frequently Asked Questions

Questions that come up after reading the privacy policy

Two of the most frequently asked questions from our members

DBGOResponsible gaming tools are accessible directly from your account settings. After logging in, go to the "Account" menu and select "Responsible Gaming". There you will find:
  • Deposit Limit: Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set; to increase a limit, a 7-day waiting period applies.
  • Bet Limit: Set a maximum bet amount per wager in advance.
  • Session Limit: Set a limit on how long you play in one session — you will be automatically logged out once the time is up.
  • Cooling-Off Period: Pause your account for anywhere between 24 hours and 30 days. You will not be able to log in during this period.
  • Self-Exclusion: Contact support to self-exclude from betting for 6 months or longer.
Setting any limit is completely free and takes effect instantly. These are the best way to keep betting fun and safe.

The short answer — no, they cannot. DBGOServices are strictly for individuals who are 18 years of age or older. Anyone under 18 cannot create an account, and any such attempt will result in the account being closed during verification. A date of birth is required at registration, and a National ID or other proof of identity may be requested if there is any doubt. If someone registers with a false date of birth and is later found to be a minor, their account will be closed, all transactions will be voided, and their data will be deleted. As a parent or guardian, we strongly encourage you to keep your passwords and account details secure on personal devices so that younger family members cannot gain access.
Your Data Is Secure

Enjoy DBGO with Complete Peace of Mind

Your privacy is our top priority. Register today for a safe, transparent, and enjoyable betting experience.

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